Sentrient provides comprehensive protection against various critical incidents including cyber threats, fraud, harassment, and workplace bullying. Our Incident management system ensures you can address these issues more effectively and effortlessly.
Incident Management System to maximise
workplace safety and WHS compliance
In every organisation, incidents may occur. However, your business must remain resilient. Your core business and operations should not suffer from unexpected workplace incidents. To help you build resilience and provide compliance, Sentrient offers robust and reliable incident management software solutions. It allows you to automate incident management workflows, engage your workforce with self-reporting incidents, and follow standardised procedures to mitigate risks and minimise disruptions. With our business-centric incident reporting software, your business can do much more than identify and report incidents. Our software provides end-to-end solutions for managing incidents, including identification, assessment, categorisation, assignment, response, resolution, and learning to prevent future occurrences.
Incident Management System Benefits
- Improved incident visibility
- Accelerated response via self-service
- Easily manage and record incidents
- Improve employee wellbeing
- Improved security and compliance
Incident Reports and Dashboard
Sentrient’s online incident management software provides a user-friendly dashboard where your incident details are captured and reported in real-time. The software allows the recording of various types of incidents, including property damage, security threats, abuse, and safety concerns, which are then forwarded to a designated individual for handling.
- Clear dashboard for incident data capture
- Real-time reporting and updates
- Automated reports for stakeholders
Anonymous Incident Reporting
Use Sentient online incident reporting software to report critical incidents confidentially. Communicate with HR or a safety officer while keeping your identity, contact information, and the source of the report anonymous to protect yourself from any blame.
- Reach out to concern persons with ease
- Keep your identity confidential
- Ensure fair resolution of incident
Manage Incident Notes
Our online incident reporting software facilitates users to take notes of crucial details and updates of a specific incident. It centralises all the notes and activities and allows stakeholders to connect and collaborate efficiently to track issue resolution progress. Sentrient's incident notes feature serves as a documented log of actions, promoting accountability and transparency in managing Incident
- Collaborate with stakeholders
- Document anything, anytime!
- Get all types of reports in a single place
Track Incident Actions
Sentrient provides an incident actions feature that allows for a comprehensive review of the measures implemented in response to an incident. This includes the action's name, assignee, due date, associated notes, and a thorough explanation. Moreover, you have the option to categorise actions based on their urgency as High, Medium, or Low priority.
- Assign actions on incidents swiftly
- Prioritise actions as per severity
- Describe every action in detail
Manage Incident Activities
Sentrient’s online incident management tool simplifies the process of entering incident activities. The incident management area allows users to add activities related to the Incident and keep track of the Incident history. It displays dates and the names of individuals who have carried out Incident history. Additionally, it provides an in-depth breakdown of actions taken post-incident reporting.
- Instant incident activity visibility
- Gain better clarity into incident status
- Filter incident activities
Incident Visibility
Reporting critical issues is not a child’s play; it can sometimes cause critical consequences that puts a person’s reputation at risk. Therefore, Sentrient’s online incident management software is equipped with an incident visibility feature. This feature lets employees expand their visibility whenever needed. It means you can allow or restrict a third person i.e. a witness, to view the incident details.
- Granular control of Incident visibility
- Include witnesses easily to view certain areas of the Incident
- Safeguard your reputation
Enhance incident management in your workplace
today with our incident management system
Sentrient is your strategic partner in mastering safety procedures effortlessly. Embrace the power of effortless Incident compliance mastery. Ready to simplify your safety journey and experience employee safety management and WHS Compliance like never before? Let Sentrient take the lead – click here to start your seamless safety adventure today!
Why is incident, breach and whistleblower
reporting software so important?
Implementing a robust online Incident management system for reporting incidents, breaches, and whistleblowing can significantly improve an organisation's governance, risk management, and compliance adherence. It simplifies the process for employees, managers, and directors to track what has been reported and to monitor the progress of resolutions. Real-time reporting aids in auditing and in meeting workplace compliance for incident, breach, and whistleblowing reporting, irrespective of your organisation’s size, industry sector, or particular reporting obligations. Incident management solution also enables employees and their supervisors to respond promptly and confidentially to issues, fostering resolution professionally without compromising employee privacy. This reduces the potential for business practices that are unethical, unsafe, or illegal. An online Incident reporting system ensures a structured, uniform approach and clear visibility into the status of all Incidents and safety breaches throughout the organisation. This framework facilitates immediate response to incidents and their effective management until resolution, including a recorded log and detailed history of each communication step. Encouraging your workforce to engage in online reporting at the time an incident happens not only promotes a 'safety first' culture but also inspires accountability towards the larger goals of workplace safety and the ethical conduct of the business.
Get Started TodayIncident Management System FAQs
Can I report incidents confidentially? (Anonymous Incident Reporting)
Absolutely! Your privacy is our topmost priority. With Sentrient's online incident management solution, you can anonymously report sensitive incidents and track them effectively. There is no need to worry about revealing your identity or contact details. The Sentrient Incident solution allows anonymous Incident reporting by Employees, which will allow for much better WHS compliance and a wider adaptation of the Incident reporting system.
What can I do with the incident action feature?
With our incident actions feature, you can carefully see everything and track a particular incident's progress in real-time. Who's doing what, when it's due, and how important it is – it's all there! We help you prioritise tasks so it doesn’t create much confusion for you and your team.
How does the incident visibility feature make a difference in managing incidents?
At times you need extra eyes on an incident to ensure credibility. Our incident visibility feature lets you bring in others, like witnesses, to have a look without compromising anyone's privacy. Transparency is key!
Can I organise and filter incidents?
Yes, you can. Sentrient incident management software makes it easier for you to easily categorise and filter incidents. So, whether you're sorting by type or priority, we have all the tools to keep things organised. Incident Type and related Incident reporting templates make it easy to group your incidents logically. With an easy-to-use dashboard, you can manage different kinds of incidents effortlessly and report critical information based on Incident Type
Does the system support real-time incident reporting?
Of course! Sentrient's online incident management system features a dynamic, user-friendly dashboard for reporting incidents in real- time. With this system, you no longer have to wait to receive a detailed overview of any incident. You can access accurate reporting to address issues promptly. Our online incident reports provide information on activities performed, incident-related actions, and detailed incidents. Online incident reporting is made easy with a detailed history of all activities related to the incident, from reporting to resolution.
